Frontliner (Teller & Customer Service / Sales & Service Officer)
Join Bank Danamon as a Frontliner (Teller & Customer Service / Sales & Service Officer) and become part of a dynamic team dedicated to delivering exceptional financial services. This role offers a unique opportunity to grow your career in the banking sector while providing you with the tools and support to succeed. Based in Surabaya, you'll be at the heart of our operations, handling transactions, assisting customers, and driving our sales and service initiatives.
As a Frontliner, you'll interact with a diverse range of customers daily, ensuring their financial needs are met with professionalism and efficiency. You'll operate our core banking systems, including the Core Banking System (CBS) and Customer Relationship Management (CRM) tools, to deliver seamless services. This role is perfect for those looking to start or advance their career in banking, with opportunities for training and development.
📋 Tanggung Jawab Pekerjaan
- Handle customer transactions and provide exceptional service at the teller counter.
- Assist customers with banking products and services, ensuring their needs are met.
- Operate and maintain core banking systems, including CBS and CRM tools.
- Process deposits, withdrawals, and other financial transactions accurately.
- Promote banking products and services to drive sales and customer satisfaction.
- Resolve customer inquiries and complaints promptly and professionally.
- Maintain a clean and organized work environment.
- Adhere to bank policies and procedures, ensuring compliance and security.
🎓 Kualifikasi & Syarat
- High school diploma or equivalent.
- Minimum 1 year of experience in customer service or banking.
- Strong communication and interpersonal skills.
- Proficiency in using CBS and CRM tools.
- Ability to work in a fast-paced environment.
- Familiarity with banking regulations and procedures.
- Good knowledge of Indonesian language and culture.
- Willingness to learn and adapt to new systems and processes.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang