Junior Front Desk Receptionist

Point Village Unggul is seeking a motivated and detail-oriented Junior Front Desk Receptionist to join our team. This role offers a great opportunity to develop your skills in a dynamic and professional environment. We are looking for someone who is friendly, customer-focused, and eager to learn.

As a Junior Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their stay is pleasant and smooth. This position is ideal for recent graduates or individuals with limited experience who are looking to start their career in the hospitality industry.

We offer a competitive salary, benefits, and opportunities for career growth. If you are passionate about providing excellent customer service and are ready to make a positive impact, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

• Greet and assist guests upon arrival and departure.
• Check guests in and out, and ensure all necessary documentation is completed.
• Answer guest inquiries and provide information about the hotel facilities and services.
• Maintain a clean and organized front desk area.
• Handle guest complaints and resolve issues promptly.
• Assist with reservations and room assignments.
• Keep accurate records of guest information and transactions.
• Perform other duties as assigned.

🎓 Kualifikasi & Syarat

Kualifikasi:

• Recent graduate or limited work experience in hospitality or related field.
• Strong communication and interpersonal skills.
• Friendly and approachable demeanor.
• Basic computer skills, including proficiency in Microsoft Office.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new situations.
• Good time management and organizational skills.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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